Return Policy

  • You will be eligible for a refund only if the product arrives back to us within 14 days from the day the order was originally delivered. If we receive the product back 15-30 days of the day the order was originally delivered, you will be eligible for store credit to SPTclothing.com only. If the return arrives after 30 days of the day the order was originally delivered, it will be refused.
  • What can't be returned:

    • Items described as "Final Sale" cannot be returned or exchanged
    • Merchandise should have all tags on it
    • Any worn, soiled, altered, washed, or customer-damaged items cannot be returned and will be shipped back to you at your cost and no refund issued.
  • Return shipping charges information:

    • Shipping cost is non-refundable, unless we ship an item in error.
    • Returns will require the customer to pay for return shipping.
    • Returns on orders that utilize free shipping will be subject to a reduction in refund or store credit in the amount of $8.25 ground or $28 for International

Returns Process:

Just follow the steps below for an easy return!

 

1. Contact our Customer Service via email at info@sptclothing.com 
2. Customer Service will issue you an RA# (Return Authorization) after you contact us via email.
3. Write your RA# on the outside of the package you are returning (your package will be returned back to you if this is not done) and include a copy of your receipt inside.
4. Ship your package back to:
     Purple Sqrl Printing
     324 S. Diamond Bar Blvd, Suite 516
     Diamond Bar, California 91765
     USA
* Please ship with tracking; we are not responsible for packages lost by shipping carriers.
5. You will be issued a credit memo stating the amount returned to either your store credit account or back to your original payment method within 7-10 business days of us receiving your return.

Exchange Policy (US Only)


If your item arrives damaged, not as described, or is simply the wrong size for you, please contact us at info@sptclothing and we will gladly replace any applicable items!
You have 30 days from the date your order is delivered to return the item to our warehouse in Ontario, California (the item must arrive back here within 30 days to qualify). If the return arrives after 30 days from the date the order was originally received by you, the customer, it will be refused. Once you receive the exchanged item, you can not return it. 

What can't be exchanged:

  • Items described as "Final Sale" cannot be returned or exchanged
  • Merchandise should have all tags on it
  • Any worn, soiled, altered, washed, or customer-damaged items cannot be returned and will be shipped back to you at your cost and no refund issued.

Follow "Returns Process" instructions at the top of this page on how to complete the exchange process.